Account Security

What should I do if I don't receive the password reset email?

If you don't receive the password reset email, first check your spam or junk folder, as automated emails sometimes end up there. Also verify that you're checking the correct email address—the one associated with your Goodbye Guide account. Wait a few minutes, as emails can sometimes be delayed. If you still don't receive it after 10-15 minutes, try requesting a new password reset. Make sure your email provider isn't blocking emails from goodbyeguide.com. If the problem persists, contact support@goodbyeguide.com and we can help you reset your password manually.