Account Security

What should I do if I suspect unauthorized access to my account?

If you suspect unauthorized access to your account, take these steps immediately: 1) Change your password right away using the 'Account Settings' page, 2) Review your Account Activity Log to check for any suspicious login attempts or changes, 3) Check your Goodbye Guardians list to ensure no unauthorized guardians have been added, 4) Contact our support team at support@goodbyeguide.com with the subject line 'Security Concern'—we'll investigate and help secure your account. If you notice any changes to your preferences or guardian assignments that you didn't make, let us know immediately. We take security seriously and will work with you to resolve any issues.